Refund policy

REFUND POLICY — 14-DAY MONEY-BACK GUARANTEE

Income Guide Hub sells downloadable digital guides. Every guide purchased from our store comes with a 14-day money-back guarantee.

OUR GUARANTEE

If you are not satisfied with your guide, contact us within 14 calendar days of purchase to request a full refund of the amount paid for that guide.

You may request a refund even if you have already downloaded or opened the file. Changing your mind or deciding that the guide is not right for you is enough. No explanation or proof of a technical problem is required.

HOW TO REQUEST A REFUND

Email incomeguidehub@gmail.com with your order number and the name of the guide you would like refunded. Please use the email address used at checkout so we can locate your purchase.

If you cannot find your order number, contact us and we will help locate your order. Do not send passwords or full payment-card details.

REFUND METHOD

Refunds are issued to the original payment method. The time it takes for the funds to appear depends on your payment provider or bank.

TECHNICAL ISSUES AND DUPLICATE CHARGES

If you receive the wrong file, cannot open or download your guide, or notice a duplicate charge, contact us for assistance.

You do not have to complete troubleshooting to use the 14-day money-back guarantee. After that period, we will continue to review requests involving duplicate charges, incorrect or defective files, or missing access and provide an appropriate correction, replacement, or refund.

EDUCATIONAL CONTENT

Our guides provide educational and practical information. We do not promise earnings, employment, sales, or business success. This does not limit your eligibility for our 14-day money-back guarantee.

YOUR RIGHTS

This guarantee is in addition to your rights under applicable consumer law. Nothing in this policy limits any mandatory rights or remedies.

CONTACT

Income Guide Hub
incomeguidehub@gmail.com